Refund Policy

Refund Policy

At Three Arrow Ayurveda, we prioritize your satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a straightforward refund process subject to few limitations. Please review the following guidelines for refunds:

Eligibility for Refunds:

• Refunds are applicable for unused, unopened, and undamaged items returned in their original packaging.
• Requests for refunds must be made within 3 days from the item delivery date.
• Certain products, such as perishable goods, personalized items or items marked as final sale, may not be eligible for refunds.

Refund Process:

1. Contact our customer service team at +91-8722700007 to initiate the refund process.
2. Provide your order number and details about the items you wish to refund.
3. Our customer service team will guide you through the return process and provide you with a return authorization (RA) number.
4. Once we receive your returned items and verify their eligibility, we will process your refund.
5. Refunds will be issued to the original payment method used for the purchase.

Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping method to ensure that your return reaches us safely.
• Please securely package the items to prevent damage during transit.

Refund Timeline:

• Please allow 15 Days for us to process your refund after receiving your returned items.
• The time it takes for the refund to reflect in your account may vary depending on your financial institution’s processing time.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer service team immediately.
• We will provide instructions on how to return the item for a replacement or refund, depending on your preference.

Questions or Concerns:

• If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer service team for assistance.
• We are dedicated to ensuring that you are completely satisfied with your experience at Three Arrow Ayurveda.

Policy Updates:

• We reserve the right to update or modify our refund policy at any time without prior notice.
• Changes to the refund policy will be effective immediately upon posting on our website.

By placing an order with Three Arrow Ayurveda, you agree to adhere to the terms and conditions outlined in this refund policy.

Thank you for choosing Three Arrow Ayurveda. We value your trust and support!