Return Policy

At Three Arrow Ayurveda, we strive to provide you with high-quality wellness products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process subject to few restrictions. Please review the following return policy guidelines:

Eligibility for Returns:

• To be eligible for a return, items must be unused, unopened, and in their original packaging.
• Returns are accepted within 5 days of the delivery date.
• Certain products such as perishable goods, personalized items or items marked as final sale are not eligible for return.

Return Process:

1. Contact our customer service team at +91-8722700007 to initiate the return process.
2. Provide your order number and details about the items you wish to return.
3. Our customer service team will provide you the instructions on how to proceed with the return.

Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping method (Couriers and Registered Speed Posts) to ensure that your return reaches us safely.
• Please securely package the items to prevent damage during transit.

Refund Process:

• Once we receive your returned items and verify their eligibility, we will process your refund.
• Refunds will be issued to the original payment method used for the purchase.
• Please allow up to 15 Days for the refund to reflect in your account, depending on your financial institution’s processing time.

Exchanges:

• If you would like to exchange an item for a different product or size, please follow the return process outlined above and place a new order for the desired item.
• Exchanges are subject to product availability.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer service team immediately.
• We will provide instructions on how to return the item for a replacement or refund, depending on your preference.

Questions or Concerns:

• If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team for assistance.
• We are committed to ensuring that you are completely satisfied with your shopping experience at Three Arrow Ayurveda.

Policy Updates:

• We reserve the right to update or modify our return policy at any time without prior notice.
• Changes to the return policy will be effective immediately upon posting on our website.

By placing an order with Three Arrow Ayurveda, you agree to abide by the terms and conditions outlined in this return policy.

Thank you for choosing Three Arrow Ayurveda. We appreciate your business!